You may return or exchange full priced ready-to-wear items in unworn condition by reaching out to us via email. This policy does not extend to made to order items, or sale items which are available for exchange or store credit only.  All items must be sent back within 14 days after delivery to be eligible for return or exchange. 

For item exchange, we will send you a free prepaid label, but when returning an item for a refund or store credit, the customer is responsible for covering return shipping expenses and providing us with tracking.

Please note that purchases from our vintage tapestry collection are one of a kind and final sale.

Send us an email at askmeanything@miavesper.com to initiate your return. Please continue reading to understand our full return policy. 

Returns and exchanges:

Stylists, Influencers, and Artist Returns: 

Please note that we are a small business and our return policy is a good faith contract.  Buying with the intention to return harms our ability to keep things up and running. If we see an order that concerns us, we may reach out to you before shipping to ask that any return requests are limited to exchange / store credit. If we receive repeat requests for high dollar returns we have the right to refuse a return.

Please be aware some of our items are not eligible for returns. 

We will be able to better assist you if you thoroughly follow the guidance on how to return the items. Please read carefully and follow the steps:

1. Look at the list below and make sure your item is eligible for return.

All items marked as “sale” are not eligible for returns. Sale items are eligible for free exchange only, subject to stock (limited to one free return label per customer).

All items purchased with a promo code are not eligible for returns. Promotion items are eligible for free exchange only, subject to stock (limited to one free return label per customer).

All items marked as “made to order” or “pre-order” are not eligible for returns. Preorder items are eligible for free exchange only, subject to stock (limited to one free return label per customer).

Please know that item exchanges and store credit purchases are final sale. 

Tapestry collection items are not eligible for returns or exchanges. Tapestry items are one of a kind and final sale only.

All international shipments are not eligible for return or exchange.

 If the item is not shipped back within 14 days of delivery, it will not be eligible for return or exchange.

For all eligible exchanges we will provide you with a free prepaid return label (limited to one free return label per customer) via email. 

All items must be unworn, in original packaging, with any original tags (not all items contain paper hang tags, and if this is the case, please disregard).

If any of the original tags are missing or unattached we have a right to refuse a refund. 

If item is not in original condition, containing rips, stains or signs of wear, we have a right to refuse a refund.

Original shipping and custom fees are not refundable. 

On refund based returns, the customer is responsible for covering return shipping expenses and providing us with tracking. Items still in your possession after 14 business days from delivery are no longer eligible for return or exchange under any circumstances.

SHIPPING: 

Please note that we are not responsible for lost or stolen packages. The customer must reach out to USPS, FedEx or DHL to find their item. 

If an item is sent back to us due to invalid address or the carrier's inability to deliver, we will reach out to correct the issue and send you items back to you.